Best posts made by ChristianS9906

How does AppColl handle it when it receives an email sent to the intake.appcoll.com domain that does not match any matter? I just deliberately sent a message to an incorrect intake address to see if it would bounce back, and so far, nothing's happening.

We are considering using the new intake address format for emails to clients that use AppColl, but the risk is that sometimes clients change their AttorneyRefs without telling us, resulting in our ClientRef not matching their AttorneyRef until the discrepancy is noticed and corrected. If we then generate and send an email to the client-side email intake address based on our firm-side (ClientRef) version of their AttorneyRef, it will not have a valid intake email address.

If an email sent to the intake address turns out to not be able to be matched to any AppColl matter for the specified customer account, it would be great if AppColl could send an email back to the sender alerting them to the issue--that would a) let them know that the email didn't get saved and b) prompt them to investigate and correct the issue that caused the problem....

Can this be done?

@MichaelVJ9199 What about the slash in patent app numbers? Remove that as well? When using Global Dossier, the application number field is badly designed--it only accepts up to 8 characters, so you have to manually delete commas and slashes from an app number when pasting in (and then add the last two digits). Having a "formatting-free" app number would be nice....