Browser email editor should not modify email templates
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The browser-based email editor included in AppColl automatically inserts the matter AppCollEmailIntake email address into the recipient list for any email created in it. It does this even if the AppCollEmailIntake email address is not included in the email template that is used to generate the email.
Can this please be fixed? We do not use the EmailIntakeAddress for our own account but do use it for clients that have AppColl and wish us to use their version of it, and it can cause confusion when both are present.
The whole point of having an email template is so that there can be a consistent format for emails, and having the editor decide to override the template and include recipients that aren't supposed to be there seems contrary to that purpose. If a template is intended to reference the EmailIntakeAddress, it is easy enough to include that field in the template--AppColl should not be inserting it on its own.
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Hi Christian - we'll look into making this an option. Thanks for the suggestion.
