Why are PTO documents not downloaded by the time I get in the office?
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We generally receive e-Office Action emails from the PTO between 1-3 in the morning. It takes us about 5-6 hours to generate all the docketing items and download the documents associated with those tasks.
Many times, the PTO is delayed in pushing the e-Office Action emails out to us. In this case, we must wait until they are received before we can begin our processing. Unfortunately, we are at the mercy of the Patent Office.
