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    Why do the daily task notification emails not include every task coming due on every day?

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    • gregg_appcoll
      gregg_appcoll last edited by

      The daily task notification emails are a legacy way of alerting you to upcoming due dates. We highly recommend creating your own custom docketing reports instead, as this approach is very limited in the data that can shown in the email.

      However, if you are still using the legacy reports, we do not include every upcoming due date on every day. By default, as shown below, each task is shown on the 1, 2, 3, 4, 5, and 6th month of its due date. Then within 1 month, the task is shown 1, 2, and 3 weeks before its due date. Within the last week, the task is shown each day leading up to its actual due date.

      24c91539-e1c1-40c9-8d11-7892ff570fb9-image.png

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