@AnnM9156 thanks for your input. We use an arbitrary attorney reference number format which does not include a country code.

Turns out the expression also requires curly brackets...

AND while the expression 'x<#{General.Now(-500d)}# using the 'PriorityDate' field in the matter is true.

31775d21-f2cb-4fa4-82a8-f79fa511c2f1-image.png

You would contact AppColl Support to implement this change.

https://support.appcoll.com/general-information/appcoll-pm-plus-features-overview?from_search=86967555

AppColl PM Plus is an upgraded product tier that offers users an increased level of automation and functionality.

https://support.appcoll.com/matters/email-conversations-tab?from_search=86965089

Available for AppColl PM Plus, the Conversations Tab allows another view for the emails that are sent into AppColl for a particular matter. Now when an email comes to a Matter's Intake email, AppColl will display the message on the Conversations Tab in a similar way as your email inbox. With this feature, you can easily download attachments, view, and reply to messages sent to the Intake address for that matter.

https://support.appcoll.com/contacts/enable-and-disable-logins?from_search=86964903

Enabling and Disabling logins are fully controlled by an administrator of your account. From the Contacts Module, you can enable/disable a login with the click of a button.