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    support_appcoll

    @support_appcoll

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    Best posts made by support_appcoll

    • RE: Set "Favorite" form letters/customize form letter list

      We have added this as a formal feature request. The plan is to add another element to the list like "Form Letters" and "USPTO Forms" called "Recently Used Forms".

      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: Custom Tasks

      Currently, there is not a way to import custom task types. They would have to be created one-by-one within AppColl.

      However, we are implementing the ability to import and export tasks type in an XML format. Look for details on this process in the coming months.

      posted in Tasks Module
      support_appcoll
      support_appcoll
    • RE: New field request: Contact.FirstOrNickname

      Hi Sadiq,

      We will add this as a form field called {Contact.NicknameOrFirst}. We chose Nickname first since that would be the field you would want pulled first.

      Richard - the functionality you suggested is excellent and something we may pursue in the future.

      We will let you know when this is done.

      Thanks.

      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: Escape key to cancel

      The priority of this request has been elevated. We will let you know when this has been implemented.

      posted in Product Requests
      support_appcoll
      support_appcoll
    • LEDES xml file

      Do you support the version of LEDES that is in xml format?

      posted in Billing Module
      support_appcoll
      support_appcoll
    • RE: New field: {Matter. InventorFirstNames}

      Hi Sadiq,

      We'll go ahead and add {Matter.InventorFirstNames} which does the commas and the "and". We'll post here when it's done.

      Thanks,

      AppColl Support

      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: Make the Matter.Examiner field a Contact object, rather than a string

      Hi Sadiq,

      You can get part of this done using some special formatting codes.

      https://support.appcoll.com/form-emails-and-letters/formatting-text-fields-in-form-letters-and-emails

      For example, {Matter.Examiner(ToTitleCase)} would give you Joe Smith.

      Converting to a contact is a good idea, we will look into it.

      Thanks,

      AppColl Support

      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: Syntax for alternate field, when a first field is blank

      Hi George and Sadiq,

      Thank you for these suggestions. We have added this to our engineering list.

      • AppColl Support
      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: LEDES xml file

      Yes we do support LEDES files in xml format

      posted in Billing Module
      support_appcoll
      support_appcoll
    • RE: Is there a character limit on the matter notes field?

      The limit is 4000 characters.

      posted in Matters Module
      support_appcoll
      support_appcoll

    Latest posts made by support_appcoll

    • RE: Email Addressee Improvements

      Thanks for the feedback, Christian. We've forwarded your suggestions to our engineering team.

      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: Reports Permission Level / Display Options

      Hi Christian,

      Interesting idea. We'll pass it onto engineering.

      Thanks,

      AppColl Support

      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: New field: {Matter. InventorFirstNames}

      Hi Sadiq,

      We'll go ahead and add {Matter.InventorFirstNames} which does the commas and the "and". We'll post here when it's done.

      Thanks,

      AppColl Support

      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: Account-Switch while retaining matter

      Hi Christian,

      Thanks for the feedback.

      There are however, significant security issues with having multiple accounts active in one browser session, so it's unlikely we will be able to do this.

      AppColl Support

      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: Make the Matter.Examiner field a Contact object, rather than a string

      Hi Sadiq,

      You can get part of this done using some special formatting codes.

      https://support.appcoll.com/form-emails-and-letters/formatting-text-fields-in-form-letters-and-emails

      For example, {Matter.Examiner(ToTitleCase)} would give you Joe Smith.

      Converting to a contact is a good idea, we will look into it.

      Thanks,

      AppColl Support

      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: New field request: Contact.FirstOrNickname

      Hi Sadiq,

      This has been added. Please let us know how this works for you.

      • AppColl Support
      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: New field request: Contact.FirstOrNickname

      Hi Sadiq,

      We will add this as a form field called {Contact.NicknameOrFirst}. We chose Nickname first since that would be the field you would want pulled first.

      Richard - the functionality you suggested is excellent and something we may pursue in the future.

      We will let you know when this is done.

      Thanks.

      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: Fill in the Assignee type for the 3.73(c) statement

      @MarkW5689 said in Fill in the Assignee type for the 3.73(c) statement:

      3.73(c)

      Hi Mark - this is a good suggestion. We have added this a formal change request by auto-populating the field with "Corporation" upon generation. Currently, we will leave the contact record alone. We hope this helps.

      • AppColl Support
      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: Madrid Trademark Applications Application Number

      @MarkW5689 said in Madrid Trademark Applications Application Number:

      LOST.001.WP1

      Hi Mark - This is a good idea. We will add this as change request. We will let you know when this has been added. Currently, we do not have an ETA.

      • AppColl Support
      posted in Product Requests
      support_appcoll
      support_appcoll
    • RE: Augment "Attach Document or Form Letter" document chooser so it also lists prior art documents associated to the matter

      Hi George - thank you for the suggestion. We will pass this on to our engineering group for consideration. We hope this helps.

      • AppColl Support
      posted in Product Requests
      support_appcoll
      support_appcoll