It would be extremely helpful if we could drag and drop multiple documents into a task at the same time. Possibly allow the admin to set a default folder to which all drag & dropped files are stored? For example, if I drag a visio file and and a docx file into a task, both will get stored in the "Working Documents" folder. We regularly need to upload multiple documents at the same time and the current process is tedious.

For law firms, it would be extremely useful if nearly everything could be client specific. Client-specific billing item templates would be amazing. While the ability to generate a billing item based on a template when a particular tasks closes is a nice addition, it would be even better if we could add additional filters for triggering that billing item. For example, it seems like it would be best if the billing item template could not only be specified to be triggered at the completion of a task, but also when the matter is associated with a particular client.

We currently have to create a transient task for each different client that is triggered when a particular task is closed (a 'Respond to Non-Final' task, for example) and the matter is related that particular client. When that transient task is completed, a billing item is generated from a template that is specific to that client. Adding this set of transient tasks for each and every client is time consuming and duplicative when we already have to add a billing item template for each task and client.

We refer to our matters using the Attorney Ref. It would be very useful to have our email intake addresses be associated with that attorney ref rather than (or in addition to) the Appcoll Matter ID. Something simple would be best as well. Something like "FOO3229US01@intake.appcoll.com" where FOO3229US01 is the Attorney Ref.

When exporting a report, it would be very nice to have the report exported in an XLSX format rather than CSV. It's. a minor thing of course to save the CSV file as an XLSX once downloaded, but it's an extra step I take quite a bit that seems unnecessary.

For law firms, it would be extremely useful if nearly everything could be client specific. Client-specific billing item templates would be an absolute game changer. We have a variety of billing item templates because our clients have different flat fees for the same task. For example, we might invoice Client A $10 for a response to non-final while we invoice Client B $20 for the same task.

It is currently not possible to set an option in the billing item template to restrict billing item generation based on the template to matters for a particular client. What would be preferred is that I could create a billing item template for a task, associate that task with a particular client, and when the task is closed in the matter a billing item will be generated based on the ONLY IF the matter is for the particular client.
Here is an example: when a "Respond to Non-Final Office Action - 3 Month Deadline" task is completed in a matter for Client A, I want a single billing item created based on a $10 billing item template that is associated only with Client A. No other billing items would be created. When the same task is completed in another matter – a matter for Client B – I want a single billing item created based on a $20 billing item template associated with Client B. Again, no other billing item would be created.

If this were an issue for one or two tasks or one or two clients, I wouldn’t bother asking. But Appcoll should be able to grow with our firm. We have many clients and many tasks. We want as seamless a process as possible. Other platforms provide client-specific billing item generation (or, in their lingo ‘pre-bill’). It is a necessity for our firm to find a solution to this problem because we spend an unacceptable amount of time creating invoices from billing items that were generated but aren’t actually correct for that matter. Instead, with client-specific billing item generation, we could reduce our time and risk for manual error dramatically.

I suspect this is a long shot, but it would be amazing if there was an ability to modify a docx in Appcoll's interface without going through the download/upload process. For example, I would love to click on one of my attorney's draft responses to an office action to enter an 'edit mode' in an Appcoll interface, review and make changes to the text of the response, and then exit out of the 'edit mode.' By contrast, what I have to do now is download the file, open the file in Word, edit the file, save updated file (making absolutely certain the naming is the same so when I upload, I take advantage of the versioning capabilities in AC), then upload. That little part about the same name is really the most annoying part of the whole thing. We require our attorneys to have a single working copy of a document in a task so that anybody in our firm knows precisely where the 'current' copy of a particular document is. If I go through several rounds of revisions on a particular draft, I might download the same file multiple times to my downloads folder - and each time it gets renumbered. When uploading the most current version back to the task, I have to be 100% sure the name is the same as the one stored in AC otherwise, I will have 2 different documents displayed which is not ideal.

In the filters, it would be very useful to provide an option to select one or more task type instead of specifying only a single one (and making sure you get the spelling perfect). A list, much like what is provided when filtering by matter types, would be far more beneficial, reduce risk of human error, and provide for very flexible report construction.

Instead of the image below, it would have a list of all available task types and the user could select any number of them:

For law firms, it would be extremely useful if nearly everything could be client specific. For example, I need a particular attorney to be restricted from accessing one client's matters, but no others. Without using one of the special contact fields (partner, attorney, contributor, for example) in a matter, this is not possible.

Even then, the permissions in the contacts module only provide an option in which the the attorney is limited to accessing those matters in which the attorney is listed as contributor/partner/attorney. Thus, in order to restrict an attorney from accessing just one client's matters, that attorney has to be added to ALL other matters. If the attorney should be restricted from accessing Client A's matters, then the attorney must be listed in the special contact fields for all matters of Client B, Client C, Client D and so on. Such a procedure is difficult to administer over time (when each new matter is opened). Additionally, that field is now not available to someone else.

It seems much easier to have an option in the contacts module to either: (1) select, from a set of clients, the clients for which the contact is allowed to access matters or (2) select, from a set of clients, the clients for which the contact is prohibited to access matters.

We assign tasks to attorneys and paralegals to complete (regardless of the matter attorney, matter partner, or matter paralegal). It would be very useful to have a notification email sent to that person when their name is set as the owner of the task. It's my understanding that currently there is no way to do that.

I'd suggest allowing the admin to select a default folder. For example, the default could be "WorkInProgress" everytime you want to upload a new document or create a form letter within a task.

@gregg_appcoll Thank you!

I was able to use this to get the total number of office actions received for a client, but not an average per matter for that client. Is that possible using the Categories and Series tabs?

@gregg_appcoll said in Count of Office Actions and RCE:

The second report is possible provided you have created a custom "File RCE" task type and close them as they are filed. Do you currently have this set up? Thanks.

We do have this set up!

@SadiqA2304, rather than having a set of client-specific transient tasks + client-specific billing item templates, I suggest we have only client-specific billing item templates that include the client-specific trigger. Right now, the billing item templates can only be triggered based on the setting of a status of a task. I'd like to also add that the billing item template is only triggered when that task is closed AND the matter is for a particular client. No need to create both a transient task and a billing item template. Instead, I can create just a single billing item template.

As an example, when I close a "Respond to Non-Final Office Action - 3 month deadline" task in a matter for Client ABC, I would like a billing item to be created based on a template that is set to be triggered when that particular task is closed and the client is ABC. When I close a "Respond to Non-Final Office Action - 3 month deadline" task in a matter for Client XYZ, I would like a billing item created based on a template that is set to be triggered when that particular task is closed and the client is XYZ. I'd like to do that by creating a billing item template for ABC and another for XYZ, without having to create a transient task for Client ABC, a transient task for Client XYZ, a billing item template for ABC, and a billing item template for XYZ. We got very close with the "generate a billing item from this template when the status of task X changes to done" was added, but it not client-specific.

This might be possible, but I haven't quite figured out a way to do it yet:

I'd like to be able to run some analysis on the average number of office actions received in a matter before notice of allowance for a client's matters. As of now, I don't believe there is any way within Appcoll to count the number of office actions received in a matter other than manually.

Additionally, it would be very helpful for billing purposes to have a running count of the number of RCEs filed in a case so that we can set up an automatic generation of a billing item for the correct RCE fee.

For law firms, it would be extremely useful if nearly everything could be client specific. Client-specific billing item templates would be amazing. While the ability to generate a billing item based on a template when a particular tasks closes is a nice addition, it would be even better if we could add additional filters for triggering that billing item. For example, it seems like it would be best if the billing item template could not only be specified to be triggered at the completion of a task, but also when the matter is associated with a particular client.

We currently have to create a transient task for each different client that is triggered when a particular task is closed (a 'Respond to Non-Final' task, for example) and the matter is related that particular client. When that transient task is completed, a billing item is generated from a template that is specific to that client. Adding this set of transient tasks for each and every client is time consuming and duplicative when we already have to add a billing item template for each task and client.

It would be extremely helpful to enable a 'bulk edit' option in the Report Schedules module. I can see this being useful when to remove or add a single contact on a set of regularly scheduled reports.

@gregg_appcoll said in Additional Date and Text Fields on Task Level:

@KimG5166 this is on our list of future projects. We will make an announcement when this has been added. We hope this helps.

Any update on this @gregg_appcoll?

When exporting a report, it would be very nice to have the report exported in an XLSX format rather than CSV. It's. a minor thing of course to save the CSV file as an XLSX once downloaded, but it's an extra step I take quite a bit that seems unnecessary.

@SadiqA2304 Yup! This!

We refer to our matters using the Attorney Ref. It would be very useful to have our email intake addresses be associated with that attorney ref rather than (or in addition to) the Appcoll Matter ID. Something simple would be best as well. Something like "FOO3229US01@intake.appcoll.com" where FOO3229US01 is the Attorney Ref.